30-Day Money Back Guarantee Policy
1. Returns Policy
No Refunds/Exchanges on goods that have been opened:
We do not accept returns or exchanges unless the goods are returned within 30-days. Any goods that have been opened or used will not be accepted as returned items.
If you receive a damaged item, please contact us at (888) 838-8092 or hello@BotanyScientifics.com with details on the damaged goods.
You can send all qualified returns and damaged good(s) within 30 days to:
24043 Vecchio, San Antonio, TX 78260
Upon receipt of the returned good(s), we will fully examine and notify you via e-mail. If you are entitled to a refund or a replacement we will replace the good(s) or refund the purchase price using the original method of payment.
2. Shipping Returns
To return the item(s) you purchased within 30-days mail to:
Botany Scientifics
24043 Vecchio
San Antonio, TX 78260
Refunds do not include shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you and shipping and handling charges are not refundable. Amounts refunded will not include the cost of shipping.